PLEASE CHECK BELOW EACH BRAND'S SHIPPING, RETURN & EXCHANGE INFORMATION:
- Acelly - Seoul, South Korea
- Chatelier - The Netherlands
- Dewy&Bae - Melbourne, Australia
- Jin Jung Sung - Seoul, South Korea
- JNH - Seoul, South Korea
- Kiani Tea - London, UK
- Tara - Seoul, South Korea
- Taïla - New York, USA
RETURN & EXCHANGE INFORMATION FOR BRANDS THAT ARE SHIPPED BY JINNIER SHOP FROM SEOUL, SOUTH KOREA
- Returns are accepted within 2 weeks of purchase and returning products must be in their original condition (sealed, unopened, unused and in their original packaging).
- Please ensure that returned products are safely packed in their original packaging. Jinnier Shop will not be held liable for damage to products incurred during return shipping.
- To return, please email us at firstname.lastname@example.org with product photos and your order number. Products returned without prior notice will be rejected.
- Any kits, merch, gifts with purchase, or box sets are final sale and ineligible for return or exchange.
For any other enquiries, please contact email@example.com